Marketing Environment and CRM

Marketing Environment and CRM

Marketing environment analysis including micro and macro factors, demographic trends, economic forces, technological changes, customer relationship management, and customer retention strategies.

Core Concepts and Marketing Mix

Core Concepts and Marketing Mix

Marketing fundamentals including market segmentation, targeting, positioning, marketing mix 4Ps, marketing channels, distribution, promotion, product strategies, and brand building.

Introduction to Marketing Management

Introduction to Marketing Management

Introduction to marketing covering definition, core concepts, needs/wants/demands, market offerings, value proposition, customer satisfaction, exchange relationships, and marketing process.

Brand Equity Measurement and Management

Brand Equity Measurement and Management

Focuses on measuring brand equity through indirect and direct approaches, brand audit, brand tracking, brand reinforcement, brand revitalization, branding strategy decisions, and brand portfolio management.