Job analysis, description and specification covering definitions, importance, job analysis as basic HRM tool (staffing, training, compensation, safety, employee relations, legal), reasons for conducting, steps in job analysis, types of data collected, job analysis methods (questionnaires, observation, work sampling, diary/log, interviewing, specialized, computerized), writing job description (sections, essential functions), job specification (KSAs required, specifications based on judgment vs statistical analysis), person specification (attainment, experience, abilities, aptitude, interests), case study (Apollo Hospital storekeeper).