Organizational Culture and Ethics
Explores human responses to change (resistance, indifference, acceptance), causes of resistance, and methods to overcome resistance through education, participation, and leadership.
Change Management: Processes and Models
Discusses organizational change forces (driving/restraining), levels (individual/unit/organizational), and factors (external/internal) affecting change in modern organizations.
Conflict Management and Negotiation
Covers decision-making nature, process, and techniques. Explains traditional methods (experience, intuition) and modern approaches (brainstorming, Delphi technique) for effective managerial decisions.
Decision Making: Models and Techniques
Details control process steps, principles, and techniques. Covers traditional methods (budgeting, ROI) and modern techniques (MIS, PERT/CPM) for effective organizational control systems.
Communication in Organizations
Explains control concepts, nature, importance, and types. Covers feedback, concurrent, and feed-forward control, emphasizing control as essential management function for performance monitoring.