Selection interviewing and induction covering selection definition, difference between recruitment and selection (5 key differences), importance and significance of selection, selection methods (bio data form, interviews, written tests, group discussion, role plays, selection tests), types of interviews (unstructured, situational, behavior description, comprehensive structured, structured behavioral, oral interview boards), conducting effective interviews, advantages and disadvantages of interview method, induction/orientation.
Performance appraisal methods covering meaning of performance appraisal, what to measure and how to measure, appraisal methodologies (graphic rating scale, alternation ranking, paired comparison, forced distribution, critical incident, narrative forms, BARS, computerized), advantages and disadvantages of methods, reasons for appraisal program failure, rating errors (halo effect, leniency, central tendency, similarity errors, bias), and how to avoid appraisal problems through training, regular feedback, clear standards.
