Recruitment sources covering internal and external recruitment sources, internal recruitment methods (promotions, transfers, rehiring, succession planning), external recruitment sources (advertisements, employee referrals, educational institutions, employment agencies, internet recruiting), recent trends (outsourcing, poaching, e-recruitment), advantages and disadvantages of internal and external recruitment, and industry examples (TCS, Wipro recruitment procedures).
Recruitment and selection process covering meaning of recruitment, importance, recruitment process steps, manpower planning, manpower forecasting techniques, types of recruitment needs (planned, anticipated, unexpected), objectives, recruitment and selection process workflow, job description preparation, media selection, short-listing, interview process, factors affecting recruitment (internal and external), evaluation of recruitment program, and problems of recruitment.
Comprehensive compensation and incentive plans covering wages, salaries, benefits, flexible plans, individual and team incentives, gainsharing, profit-sharing, and implementation strategies.
Technology in HR
Explains how technology transforms HR through systems like HRIS, payroll automation, attendance tracking, performance appraisal, recruitment software, analytics, and metrics. Reviews efficiency improvements, major HRTech modules, and the growing importance of data-driven HR decision-making in modern organizations
Total Quality Management
Introduces the principles and practices of Total Quality Management (TQM), with coverage of quality definitions, leading gurus, cost implications, and major frameworks (such as ISO and Malcolm Baldrige). Emphasizes continuous improvement, Kaizen, Six Sigma, and the role of HR in supporting a quality culture